Frequently Asked Questions

If we haven’t covered your question on this FAQ page,
please contact us directly for assistance.

How do I book an appointment?

Booking your appointment with us is easy. You can either call us directly at 833-739-3119 between 10am and 7pm Monday to Friday or 10am and 3pm on Saturdays. You can also complete the booking form on our website and a Jack Nathan MedSpa representative will reach out to you directly.

What are your hours of operation?

Our clinic hours vary by location, please visit our contact page for individual clinic hours. If you wish to contact us to schedule an appointment you can reach us anytime between 10am and 7pm Monday to Friday or 10am and 3pm on Saturdays.

Do you accept walk-ins?

We prefer that you schedule your appointment in advance as many procedures require a physician consult. If you wish to purchase products you may drop into any clinic location during opening hours.

How do I prepare for my appointment?

Since every treatment is different, you will receive instructions on how to prepare prior to your appointment.

What if I still have questions prior to my appointment date?

There will be time prior to the start of your treatment for our cosmetic doctor or qualified esthetician to answer any questions you may have. We also invite you to contact us directly at (833) 739-3119 with any immediate concerns that you would like us to address.

What if I am unable to keep my appointment?

If you are unable to keep your appointment please notify us immediately at (833) 739-3119. Appointments that are cancelled less than 24 hours in advance as well as no-shows could be subject to cancellation fees up to the full amount due.

What types of treatments does Jack Nathan MedSpa offer?

Jack Nathan MedSpa proudly offers a full range of highly personalized treatments and products to address every beauty concern. For a full list of our offerings and details about how each treatment works, please visit our menu of services.

Where can I find a list of services offered at your clinics?

For a full list of services offered at each Jack Nathan MedSpa clinic please visit our service page.

Who performs my treatment?

Depending on the type of treatment you will be undergoing, your treatment may be performed by any of the following highly qualified team members:

  • Cosmetic Nurse
  • Nurse Injector
  • Medical Esthetician
  • Cosmetic Doctor
How much do your treatments cost?

Jack Nathan MedSpa has been helping patients get the results they desire by providing competitively priced treatment options and affordable financing plans to suit everyone’s budget. To find pricing for a procedure you may be interested in please visit our menu of services.

What forms of payment does Jack Nathan MedSpa accept?

We currently accept cash, debit cards, all major credit cards and extended health care benefits (when applicable). Kindly note that none of the treatments we currently offer are covered by OHIP.

Do you offer medical financing?

We understand that some elective procedures are expensive and most are not covered by insurance, that’s why we partnered with Credit Medical to offer our patients' financing options that are easy and affordable.

How many MedSpa locations does Jack Nathan Health operate?

Jack Nathan operates several MedSpa locations in Ontario and Alberta. To view a full list of our MedSpa clinics and the services they offer please visit our locations page.

Who is Jack Nathan?

Jack Nathan Health is a Canadian-owned and operated business founded in 2006. As a proud partner with Walmart Canada, Jack Nathan Health is dedicated to bringing patients more convenient access to quality healthcare services within their local communities.

Where can I learn more about the company?

You can visit the Jack Nathan Health corporate website to learn more about what we do, stay up-to-date with investor related news and view current career opportunities with the company.

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Financing available with Credit Medical

Skinvive Injectable

*All before and after photographs on our website are examples only and do not constitute an implied or any other kind of certainty for the result of the procedure. Several treatments may have been performed and other products and procedures may have been used to enhance and improve results. Individual results may vary.

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