Frequently Asked Questions
If we haven’t covered your question on this FAQ page,
please contact us directly for assistance.
- Customer facing staff are required to be vaccinated against COVID-19.
- All staff are required to wear face coverings and/or shields.
- Clients are required to wear a mask or face covering while in the clinic. Please bring one with you to keep everyone safe. Masks can be removed if required to administer the treatment.
- We deep-clean and disinfect as directed by public health between each client.
- Sanitation wipes and hand sanitizer stations are available for clients in our clinics.
Yes, all Jack Nathan MedSpa customer facing staff are required to be vaccinated against COVID-19 and show proof of vaccination status.
Our clinic hours vary by location, please visit our contact page for individual clinic hours. If you wish to contact us to schedule an appointment you can reach us anytime between 10am and 7pm Monday to Friday or 10am and 3pm on Saturdays.
We prefer that you schedule your appointment in advance as many procedures require a physician consult. If you wish to purchase products you may drop in to any clinic location during opening hours.
Since every treatment is different, you will receive instructions on how to prepare prior to your appointment.
There will be time prior to the start of your treatment for our cosmetic doctor or qualified esthetician to answer any questions you may have. We also invite you to contact us directly at 833-739-3119 with any immediate concerns that you would like us to address.
If you are unable to keep your appointment please notify us immediately at 833-739-3119. Appointments that are cancelled less than 24 hours in advance as well as no-shows could be subject to cancellation fees up to the full amount due.
Jack Nathan MedSpa proudly offers a full range of highly personalized treatments and products to address every beauty concern. For a full list of our offerings and details about how each treatment works, please visit our menu of services.
For a full list of services offered at each Jack Nathan MedSpa clinic please visit our clinic locations page.
- Cosmetic Nurse
- Nurse Injector
- Medical Esthetician
- Cosmetic Doctor
Jack Nathan MedSpa has been helping patients get the results they desire by providing competitively priced treatment options and affordable financing plans to suit everyone’s budget. To find pricing for a procedure you may be interested in please visit our menu of services.
We currently accept cash, debit cards, all major credit cards and extended health care benefits (when applicable). Kindly note that none of the treatments we currently offer are covered by OHIP.
We understand that some elective procedures are expensive and most are not covered by insurance, that’s why we partnered with Credit Medical to offer our patients financing options that are easy and affordable.
Jack Nathan operates several MedSpa locations in Ontario and Alberta. To view a full list of our MedSpa clinics and the services they offer please visit our locations page.
Jack Nathan Health is a Canadian owned and operated business founded in 2006. As a proud partner with Walmart Canada, Jack Nathan Health is dedicated to bringing patients more convenient access to quality healthcare services within their local communities.
You can visit the Jack Nathan Health corporate website to learn more about what we do, stay up-to-date with investor related news and view current career opportunities with the company.